UPDATE: Microsoft 365 Recovery Improves in Europe as Email Disruption Continues

Microsoft said service availability and email delivery were improving across a growing portion of its affected Microsoft 365 infrastructure in Europe, reporting progress toward recovery from the outage on Friday, November 13.

The improvement does not signal a complete restoration of services. Users may still encounter intermittent problems accessing mailboxes and delays receiving messages.

Email Backlogs Remain a Priority

Microsoft’s recovery efforts also made progress across parts of its Asia-Pacific infrastructure, where mailbox access and delayed email processing were improving as traffic was gradually restored.

The company extended its email timeout window to 48 hours to help protect delayed messages while it works through delivery backlogs.

Some Teams Features Remain Available

Microsoft said most core Teams functions, including calls, meetings, group chats and channel messages, remained available. Features dependent on Exchange Online, including calendar scheduling and invitations, could still be affected.

The company said it had no evidence of malicious activity associated with the incident.